— Our Philosophy
THE ONE TWO PUNCH
You want a growth engine that matches efficiency and effectiveness.
Your people want to become difference-makers for their clients, their team, and themselves.
What we have done and what we can do
A highly profitable and innovative service model that generated $20 million in yearly revenue.
On-boarded complex client with a substantial volume of work. Optimized processes, technology, and teams to ramp up at lightening speed.
A high volume service model that reestablished a law firm as a competitive force in the market, allowing it to regain client work from an aggressive competitor.
A new service model for practice group under significant rate pressure. New model is servicing over 700 matters a year and generating greater profit.
A large institutional client was lost during an RFP process. Through redesigning the client experience, firm systems, and lawyer behavior, the client was reacquired within a year.
Struggling legal team, third party provider & law firm to smooth out friction by defining clarity of roles and processes; strengthening client value.
We've seen some duos out there...
Pancho & Lefty, Butch Cassidy & The Sundance Kid, Arya Stark & The Hound, Michael Scott & Dwight Schrute, Bonnie & Clyde, etc. But we’ve never seen anything quite like this (and yes we are talking about ourselves in third person).
Our years of wrenching give you the efficiency and effectiveness you want
—Gear, Gigs, Guts
We call this our Functional Finesse And it combines our
We use LEAN and DESIGN as our primary tools. We pioneered their use in legal and use them with subtlety and potency that others simply cannot match.
Valuable experience as C-suite leaders, in-house members, front-line client managers, and operations gurus, means we know the realities of leadership firsthand, giving us the empathy and tact necessary for success.
As in gut feel and instinct. We are attuned to the unique sensitivities and sensibilities of your culture and professional services in general. It is a unique business, requiring a deft hand and stamina.